how do i contact stubhub for refund?storage wars guy dies of heart attack

The company has a policy that protects buyers and demands ticket sellers to return money in some instances. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee For example, on the sale of a $100 ticket, the buyer would pay $110. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. This watermark prevents others from copying them. The seller would net $85.. All rights reserved. Your refund will be processed to the payment method used at the original time of purchase. It has been cancelled and I haven't heard anything from Stubhub regarding a refund or a credit. DoNotPay doesnt care about that. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. Dollar Scholar Asks: Why Can't the Government Just Print More Money? We just sent you a welcome email. ", (FYI: StubHub's website now says "if your event is canceled and not rescheduled, you will receive a credit worth 120% of the amount you paid for the impacted event or the option of a cash refund." When the coronavirus crisis locked down the U.S. in late March 2020, though, StubHub changed its rules. Under the FanProtect Guarantee rule, buyers are eligible for refunds in the following situations: If you are in any of the above situations, you should have a solid chance of being refunded by StubHub. Submit, rate and comment on StubHub ideas by visiting IdeaIncite.com. If you would prefer a cash refund, simply go to your StubHub Wallet and click the "Request cash refund" button on the appropriate credit. We will process the refund to your original payment method within 5 days Read more about our event cancelation policy. Copyright 2007 - 2023, ContactHelp.com. You never know when you might find yourself financially strapped - the good news is you have options. Are You Having Trouble Getting in Touch With StubHub? You will be paid by StubHub (not by the buyer) for all ticket sales you fulfill. See detailed StubHub customer service rankings, employee comments and much more from our sister site. but I havent been able to get in contact with anyone from StubHub. Consumers who have not been contacted by StubHub and believe they are entitled to a refund may contact StubHub at 866-788-2482, or the Attorney General's Office at 800-282-0515 or online at www . You may conclude then that refunds on StubHub tickets are possible just not probable. Pennsylvania We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. It also covers you if an event is cancelled, or rescheduled and requires new tickets to be purchased. Reach out to customer service representatives via social media, Call the event organizer and state your case. Our robot lawyer faxes your refunds no matter what they are for and StubHub is no exception. I would like cash refund too. StubHub has made an exception in one case: If "the buyer's billing address or event is in one of 14 states with consumer laws around refund," the customer still can get a refund. No. Review the StubHub return and refund policy at ReturnsAndRefunds.com. If the tickets you purchased from StubHub are fake, misrepresented or suspicious, call StubHub to report the issue and take advantage of the 100% FanProtect Guarantee Remember that StubHub gives preferential service to customers with events scheduled within 48 hours. Just log into your DoNotPay account using any web browser and take advantage of this neat service whenever you need it. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. Absolutely, you can list these tickets for sale on our site ! We have a great help article here which provides the steps to list these Mobile Transfer tickets. Find help with your questions from other fans through our own peer-to-peer community! The corporate office phone number is 415-222-8400. Wish they would help. Click here to explore your options! How to get StubHub refund According to the company's website, if a customer's preference is for a cash refund, no action is required. It is free to list tickets for sale, and to search for tickets to buy on StubHub. Sellers . To reach Customer Support call 1-866-788-2482. Personal Loans can provide financial relief during an emergency. If you want a refund, you have 30 days to request it starting from the announcement of the new show date. They have a VOID watermark. . Email: This information has not been added. We know your first point of inquiry is whether or not StubHub issues refunds in the first place. Give Light and the People Will Find Their Own Way, www.dos.ny.gov/consumerprotection [dos.ny.gov]. Have a StubHub question? If I did I woulda dropped my price or took my friend to the game. Registered users: Log in to your StubHub account. How do I contact StubHub for a refund? I think I'm golden and I made my sale. A million dollar company can not compensate a loyal customer a few hundred bucks. The company is now the subject of two class action lawsuits from ticketholders in the U.S. and Canada. All you need to do is follow these short steps below: Voil! But they are horrible and didn't contact me to let me know they had to cancel my tickets to cover there self. "Adjusting our refund policy for canceled events during the pandemic was a difficult decision, but a necessary one at the time," the company said in its own statement. North Carolina StubHub offers some customers cash refunds for tickets to events canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many . Enter your gift card number in the Add a Fancode & gift code section. How do I complain to StubHub? It also covers you if an event is cancelled, or rescheduled and requires new tickets to be purchased. With only these four steps, your refund request is faxed. Your online site is a disaster, It does not work to apply a credit. Guaynabo, PR 00968. 0. As the event is rescheduled and not cancelled the buyer is not eligible for a refund from Stubhub. Review, To see your event status, log in to your StubHub account and select 'My tickets' then. Have an idea for StubHub? 7 Eyewitness News and The Rebound Buffalo helped a Western New Yorker get a ticket refund from StubHub, after she was told a credit voucher was the only option. International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. StubHub will refund your money if your event is canceled or they made a mistake, but they won't refund your money otherwise, unfortunately. If I am correct, the sellers will be part of this discussion because I would assume Stubhub would be the intermediary -- charging fees and such, but not using the $s that the seller received from me? The credits are valid through the end of 2022. They're upset StubHub is refusing to . and take advantage of this neat service whenever you need it. BUFFALO, N.Y. (WKBW) 7 Eyewitness News and The Rebound Buffalo helped a Western New Yorker get a ticket refund from StubHub, after she was told a credit voucher was the only option. The company does have something they term FanProtect Guarantee in its User Agreement. With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. I received an access code that didn't work and Customer Service asked me to give the seller a little time. / What happens when an event is canceled. Learn more about how we make money. AND TOLD ME THAT "Recine. What do you mean Dming the moderators? Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. DMing or direct messaging is sending a private message to one of the moderators, NikkiM -https://stubhub.community/t5/user/viewprofilepage/user-id/724, KattW -https://stubhub.community/t5/user/viewprofilepage/user-id/8, AllyD -https://stubhub.community/t5/user/viewprofilepage/user-id/24, Paul -https://stubhub.community/t5/user/viewprofilepage/user-id/25. There is no federal law regarding ticket scalping in the United States, and StubHub encourages sellers to adhere to local state regulations in its terms of service Those state laws vary a great deal, and theyre often only loosely enforced or havent been updated for years. So the funds are available but you only adhere to the state-by-state laws? Listings for companies similar to StubHub: Customer service is awful. This number worked fantastically, and I got all I needed accomplished! Having difficulty navigating this. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. On March 7th, StubHub emailed Marrali a copt of its refund policy. Besides Adam Sandler all he likes is hockey, and we dont see that starting up anytime soon either," Marrali said. StubHub was founded in 2000 and its current CEO is Eric H. Baker. In 14 states, including California, Florida, New Jersey and New York, laws allowed customers to get cash refunds if they contacted customer service. I was a no show due to a soft water flooding of o Let us teach you the major money lessons you NEED to know. StubHub's customer service line is available from 5:00 AM to 9:00 PM Pacific Time. Ticketmaster for Ever. Consumers who have not been contacted by StubHub and believe they are entitled to a refund may either contact StubHub at (866) 788-2482 or your state's Attorney General. How to request an event on the StubHub website. To reach customer support call 1-866-788-2482 Find contact information here. You have lost a customer for life! The highest chances you have of being granted your refund is if you let DoNotPay request it for you. 1.866.788.2482. It's quickly becoming the hottest ticket in town, "El Trafico" games between the LA Galaxy and LAFC. The ticket service changed its refunds policyas the COVID-19 pandemic picked up steam in the USA, announcing that it would give customers credit rather than cash when concerts, sports games and other events were canceled. Sellers: If you have already been paid, we'll charge your credit card on file to recover the payment. The deal requires StubHub to honor its refund policies and not change its refund policies for purchased tickets unless the purchasing consumer consents to the change. How do I contact StubHub for a refund? Keep in mind that you may not be refunded in money. The best-case scenario is that the company will get back at you after hours in case of phone communication or even days and weeks of waiting in case of emails. Click or tap See actions and select Make changes. I had a fraudulent charge on my credit card account from Match.com. I went into the app prior to game time and it said all of my tickets had sold, and I had no active listings. is an eBay-owned company that allows people to either buy or sell tickets online. Perhaps Its Time to Switch to Something Other Than StubHub. Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. The cash refund will be issued by May 31, 2021 and will. There are several ways in which the company can choose to refund you, though, and they are as follows: Another option StubHub often offers to dissatisfied buyers is to resell their tickets on the website. She came back and said I'm refunding your money butand then starts fighting with me again. StubHub does not contact the event or festival to verify a tickets legitimacy unless they are partnered with StubHub already for the event. Contact us United States and Canada. AXS and Ticketmaster are separate companies AXS is the official ticketing site of The O2. StubHub sellers set the price of their tickets. No matter how you get them, well email you when theyre ready. This material may not be published, broadcast, rewritten, or redistributed. Lets dive into it right away. DoNotPay can be by your side during the process and help you sue any company in small claims court. Go ahead and file a chargeback on your credit card. The old bait and switch! Ads by Money. If ticketholders can't attend, they can resell their tickets on StubHub with no selling fee. The Ohio Attorney General's Office said the California-based company began denying refund requests instead of telling consumers they would receive credits equal to 120% of their purchases for future events. How do I contact StubHub for refund? For more information, read, Moneys 2023 Changemakers: Meet the Experts, Moneys 2023 Changemakers: Meet the Leaders, 6 Major Tax Changes That Could Affect Your Return and Refund This Year. 2023 www.cincinnati.com. The policy stated that consumers would receive full refunds on ticket purchases, including fees, if events were canceled. Events postponed or rescheduled won't be refunded, Fowlks said. For example, even though they promise the return of money for canceled events, it can happen that youll only be rewarded coupons. We will process the refund to your original payment method within 5 days. Customer service all the way to your seat, 2000-2022 StubHub. There are only two ways to request your refund from them on your own: If you think youre eligible for a refund from StubHub, one way you can try requesting your money back is by calling the company on the phone. Postponed events may not be eligible for refunds. If you purchased on a registered account, your credit is available within your StubHub Wallet. The chat support is available 24/7 on computers or mobile devices connected to the Internet Click the chat button on the contact page at https://www.stubhub.com/contact-us/ to open a pop-up chat window and get started. International orders are handled a bit differently than those within the US, @Lighty7. Click here to update this department. Fatsuma Stagehand Make sure your email address is spelled correctly. The company prides itself on being a Fan-to-Fan service. Covid 31 Refunds 41 StubHub 211. Yes Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. If refunds for your event are approved by the Event Organizer, you will see a "Request a Refund" link in your online account. Customers could receive a full refund or a 120% coupon, but by the time her show was canceled StubHub's policy had changed. It also happened that StubHub refused to refund a postponed event on the account that it wasnt outright canceled, even though their FanProtect Guarantee clearly states buyers will be refunded in case of postponed shows too. Explain your scenario, and provide any applicable evidence. This article is not here to tell you about how, in response to the COVID-19 virus outbreak, StubHub initially sent out a reassuring email to its customers that it would refund their ticket purchases for canceled events only to then update its policies a short time later to remove that very option. https://stubhub.community/t5/user/viewprofilepage/user-id/724, https://stubhub.community/t5/user/viewprofilepage/user-id/8, https://stubhub.community/t5/user/viewprofilepage/user-id/24, https://stubhub.community/t5/user/viewprofilepage/user-id/25. To request your refund in this way, go through the following steps: StubHub has a strict set of requirements that make you eligible for a refund, which can also take several forms. StubHuboffers some customers cash refunds for tickets to events canceled during the pandemic, creating an exception to ano-refunds policyit adopted in March 2020 to the dismay of many customers, the company told The Associated Press. There you will see your canceled event credit along with a link to request a refund instead. Lots 81-82 Street C https://money.com/stubhub-refunds-covid-19-cancellation/. Mobile transfer tickets are transferred to you and viewed on a mobile phone Youll need an iPhone or Android phone to scan your tickets at the gate. To give you an example, we go out of our way to sort your issues with: We have helped over 300,000 people with their problems. If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected] Our helpline number is 1-888-929-7849. Request and Get a StubHub Refund Right Now. We'll email you when an event is canceled. StubHub is also required to process any refund requests it receives going forward for the events at issue. I live in GA - was supposed to go to a premier league game in England in March. I agree to Money's, You will now receive Money's Dollar Scholar newsletter at. Click on any of the links and there is a private message link on the moderators page They can assist you. You will enter your community username and new password and done! Click that link and you're good to go. I would like to request a refund for the cancelled Billie show versus the credit that Ive received. for more info, call StubHub at 866-788-2482 or contact the attorney general's office at 1-800-382-5516. But if you think you were overlooked or your refund is taking too long, the action you should to take depends on your location. But no worries they re listed my tickets "with out me knowing any of this ," and the same exact seats sold again" I have screen shots of my stubhub account showing 0 active listings 2 hours prior to the game. Phone Call 1-866-788-2482. Simply go to your StubHub Wallet and click the Request cash refund button on the appropriate credit. Horrible customer service. Customer Support Send us a message Open our virtual assistant, click on "Contact form" and let us know how we can help you. Those will be paid out by the end of May. It no longer offered refunds; the only option was to get 120% of the purchase price in account credits. It is possible to request a refund on a purchased StubHub ticket manually. 1.866.788.2482. Very dissatisfied customer. In the second quarter of this year, StubHub saw revenue of $246 million , up 5 percent from the same quarter the year before, when it brought in $229 million. Customer Service training is needed. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. That equals roughly 9.5 percent of all eBay $2.6 billion revenue during the second quarter coming from StubHub. Help us improve this article with your feedback. Remember that Stubhub's policy is to only give cash refunds if you live in or the event was to take palce in the 14 states which require a refund. I've been a customer for a long time and am not happy. Most of the public officials involved in the StubHub settlement issued statements Tuesday and Wednesday celebrating the decision. Listed tickets but dont see them in my account Print If you just listed tickets on StubHub but theyre not in your account, we recommend waiting a few minutes Sometimes it takes time for newly created listings to show. 1:00. Enjoy! "The return of live events, the input of customers, partners, and regulators, and the . After the switch, you will enter the email address you use to access the community in order to reset your password. Locate the StubHub corporate office headquarters phone number, address and more at CorporateOfficeOwl.com. Did you find it helpful? please contact StubHub US Customer Service at 1.866. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. If your event is canceled and not rescheduled, you will receive a credit worth 120% of the amount you paid for the impacted event or the option of a cash refund. Open a new browser and try logging in again. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information.Sign UpNewsletterSubscribe successful!You will now receive Money's Dollar Scholar newsletter at Reply anytime to let us know how we can improve.

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