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At the end of the day, people just want to know theres a decent human being on the other end of the transaction. I received only a few bids per item, and I sold them for less than they were worth. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. The depop limited charge just reoccurred the next day and it went through. If for any reason you have a negative balance in your PayPal account when you buy or sell something on Depop, you get charged the sum due to Depop for that transaction plus the pending negative balance you owe to PayPal (which might or might not be related to Depop). This may result in giving a refund to the buyer. The person was on the only payment made into my account at the time and I have proof of messages and recipet Wich I have uploaded into my case. Just make sure to do your diligence and follow all the steps required by Paypal. Then, tap on 'Set up your shop'. If that is the case, Depop has a process and form that you can follow and fill out. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. Depop Fees. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. We'll just need you to confirm: The email address linked to your Depop account. Work-flow can help the Cash-Flow. have an item that costs: $25, but you offer free shipping for a $4.75 label 1 charge registered 0 outstanding, 1 satisfied, 0 part satisfied Charge code 0831 6342 0001. Im going to get rid of those this week was a common refrain. So, in order to sell on Depop, you will need a PayPal account to connect to Depop. However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. In June . DEPOP LIMITED - Find and update company information - GOV.UK I contacted the buyer and she told me the email address that the payment went to. Theyre either thrifted, fast fashion, or from independent designers. Depop proudly states that 90 percent of its active users are under 26. Depop offers free shipping at different times throughout the year. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Overall, I have found the overwhelming majority of post office workers are very helpful and can help gain insight into how to process items in the most economical way possible. DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . 1999-2023 PayPal, Inc. All rights reserved. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. When you buy through our links, we may earn a commission. What I was missing was the notification of payment received from my buyer. Press J to jump to the feed. The following is a sponsored link. Others have received a faster response from reaching out to Depops Twitter account as well. When finished, tap on Post listing. Then, tap on 'Set up your shop'. Attach proof of full refund to the buyer (i.e. Its easy to build a community of people with similar tastes and interests that overlap beyond fashion and style. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. When finished, tap on Post listing. From launching their own brands to building vintage resale businesses. Purging Old Clothes? Your Depop username @username. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application Heres How to Responsibly Donate and Repurpose Your Castoffs. Depop Revenue and Usage Statistics (2023) - Business of Apps In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. Why do Depop charge 10%? In case something goes wrong, youre protected by. We independently review everything we recommend. In some ways, Etsy shares a lot of DNA with the Depop community . Step 3: Add photos, description, price, and all the other details that weve discussed above about your product. You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. Does anybody know if I will get my 90 back? For each time a transaction is made, Depop collects 10% of the total sold price including shipping charges plus Paypal fees . The app is available for iOS and Android, and it looks and operates much like Instagramsomething my Gen Z brain could handle. Below is a simple chart that shows how it works. I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. then you will give the refund to the customer. Step 5: Enter your First name, last name, billing address, and tap on Next. Press J to jump to the feed. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Verify your information with Paypal (banks, cards, email, etc). Really confused how this can happen. If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. While it may blow your mind why anyone would want to take advantage of a small business or an individual, sleazy people exist out there. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. It focuses on music, fashion, art mental health, and sustainability, Short said. 80. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. We would stay away from doing something like this it is risky for both your Depop account and your payment. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. Can you put videos on Depop? - VideoAnswers You can either agree to the refund, or not agree. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. If you want to take that risk, we have a few tips on how to avoid getting scammed. Depop confirmed that it intends to implement multi-factor authentication in 2021. However, shipping with Depop can be expensive. Want a Great Deal on a Big-Ticket Kid Gift? Now, you can list as many products as you want. Listing an item on Depop is completely free. Now, don't waste time! I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. If you need tips with a step-by-step guide, check out our post below. We want to build the worlds most progressive and diverse home for fashion a place to explore unique fashion and be part of a community-driven zeitgeist thats shaping culture for the better. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. Selling your items on Depop is a simple process. You can select shipping with Depop, meaning you dont have to configure shipping manually. This can give your listing an edge over competitors. Depop Shipping: The only shipping guide you'll ever need Here are a few tips to keep in mind when shipping with Depop Internationally with USPS, 1. 4. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. why did I get charged different payment fees? Create an account to follow your favorite communities and start taking part in conversations. Will it take the fee automatically when the transaction is complete? I'm getting sent money later and I'm really not trying to get depop to take that if it'll just automatically take it from my account. Can Nigeria's election result be overturned? The pool of people on the app, which is currently at around 21 million, is smaller than the user base of both Poshmark and eBay, but its the right crowd for the caliber and quality of my clothing. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. Its also a good place to keep yourself motivated and promote your page to other enthusiastic Depop fans. When a sell comes through, because I am shipping with Depop the label is automatically generated for me and all I do is print the label, apply it to my package and drop it off at a USPS dropbox. eBay vs Depop: Which is better for selling? Once youve put it all together, your listing should look something like this. FAQs will be removed. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. You can always consider processing your international shipment online, where you can click and ship and schedule a pickup. With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. However, the flat 10% selling fee that we discussed is charged only when you sell an item. This content may be old or outdated. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Sky warns: "Don't let your photo be more distracting than the product you're selling.". It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. On one hand, people like to get a good deal and free shipping could be the enticement they need to close the deal, this article discusses the psychology of free shipping and it can be a very powerful tool to get the sale. However, sometimes even with free shipping people still want to negotiate the price further down and if you already offered free shipping you may not have much-negotiating room for more offers. Add a photo/logo that represents your brand and tap on Next. Make sure to check out the International USPS shipping guide for more details. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. The platform charges a 10% flat-rate fee (PDF) on all items soldI like that its straightforward and that its a small percentage compared with other options. If you are new to selling on Depop, you will need to have a Paypal account and verify your information. Please search the subreddit before posting to see if the topic has already been discussed. Try modeling the clothes you want to sell. Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. While any payment issue as a seller can be extremely frustrating, there are some steps that you can follow to ensure that you are getting your money on time.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-mobile-banner-1','ezslot_9',129,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-1-0'); One last little tip about buying or selling on Depop is that make sure you are using the platform. Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. The cost savings to the customer can help to boost your sales. Step 2: Add a photo/logo that represents your brand and tap on Next. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. From Facebook Marketplace to Buy Nothing groups, searching for pre-owned kid stuff online can be a great way to save moneyand get to know your neighbors. Read about our approach to external linking. So here is my tip when dealing with postal office workers be kind, courteous, respectful, even when they are not. It's such a widespread problem now.". Depop fees and charges - Depop help GB Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. Want to Shop More Sustainably? And now, my everlasting curse is automatically noting the stitch, color, quality, and cut of any random piece of clothing I encounter. For this example, were going to create an account directly from their website. Dropshipped print-on-demand products must use a design created by the seller. I had a similar thing happen to me through eBay a few years ago with some concert tickets, the seller had completely deleted their account after I'd sent money but eBay refunded me the money as I had buyer protection etc it took a couple of weeks but they resolved it in the end! Posted on. Sydny Sky, Depop seller, phone interview, October 28, 2020. You can simply adjust your listing and post it again. "The fact that this has been going on for monthsis unacceptable. Fill out the basic details and then click on Next. For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. The phone did not arrive after 2 days even though the seller said they'd send it next day . The free shipping for U.S. sellers is for domestic shipping only, no international shipping. it was a big hot mess!! This is normal if you are new to selling to establish that you are a trustworthy seller. AOC under investigation for Met Gala dress, Mother who killed her five children euthanised, Alex Murdaugh jailed for life for double murder, Zoom boss Greg Tomb fired without cause, The children left behind in Cuba's exodus, US sues Exxon over nooses found at Louisiana plant, Sacred coronation oil will be animal-cruelty free. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). "I feel like their security measures need to be amped up because it's just not good enough," says Ms Strike, who has been a Depop user since 2015. Created 19 August 2016 Delivered 24 August 2016 Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. The firm confirmed that credential stuffing is a big part of the problem. Keywords can call out details like stitching, embroidery, and every single color you can see. This makes it sound like they've probably deleted their paypal account too? For the United States, Depop uses USPS as their vendor for shipping within in the app. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. You can also call them but you may be on hold for a while. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . Her account has a whopping 184,000 followers and counting, and selling through the app is Shorts full-time job. Then, edit photos online into square sizes with a free online designing tool like Canva or its premium version Canva Pro and upload them in your listing. Unlike Etsy, Depop does not charge listing fees. Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. Enter the 6-digit code sent by Depop to your phone number. Fee Breakdown: - 10% Depop fee In all cases, the fraudsters demanded to be paid directly, rather than through the app. Tired of constantly pinching pennies, I looked for a gig that wouldnt require much labor or time but could still boost my income. Paypal can hold your funds for up to 21 days. That's so bad, the other person must know exactly what they have done. Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. Step 2: Tap on the Setting icon from the top right side of the screen. "We will continue to remind our community about the importance of account security and updating their passwords.". However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. With shipping and complicated seller fees, it felt like a chore. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. To keep proof of postage, send the item to the address on the in-app receipt. So far, youve created your account, connected your PayPal account, listed your items, made your first sale, and shipped the item to the buyer. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). Sep-28-2020 08:55 PM. What Is Depop? The Clothing Resale App That Gen-Zers Are Using - CNBC To create an account, you can go through the following steps: Step 1: Go to signup.depop.com, enter your phone number, and click on Send code. You will need to make sure that all account details that Paypal asks for are verified. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). I find the fee a fair price to pay to resell something like a ruby red, ribbed-knit top I originally bought for $25. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. All Rights Reserved. It was removed by the firm in a few hours and her password was reset. With Paypal, you can get a hold of an associate through their live chat message center. What does this mean and why did it happen? As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. Fiona Short, Depop seller, phone interview, September 24, 2020 Any post that does not adhere to them is subject to removal. The rest is up to you. That's why I was curious if I were to put any money in my bank account if it would've automatically taken it out since I didn't want it to because I was gonna use that money for something else. Creating unique looks, new trends and making new from old. If so, then you may have thought about selling on Depop. What You Need to Know Before Selling on Depop. I do occasionally sell on Etsy and Ebay, but honestly, Depops shipping to me is not expensive and has me majorly spoiled because its so simple, Depop does all the work for me and all I do is click and print. Step 2: Once youre logged in, click on Sell from the top right side. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. Add photos, description, price, and all the other details that weve discussed above about your product. 130 sold. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". A collective of individuals who inspire and grow with their evolving style and values. Please read my full disclosure policy for details. 2023 BBC. Active today. Admittedly USPS rates have changed over the years and post-pandemic prices have gone up. Also, theres a PayPal transaction fee of 2.9% + $0.30 in the USA and 2.9% + 0.30 in the UK. How to Sell on Depop - A Beginner's Guide - shift4shop Ready to get started? Now you can start selling items and get paid when your items sell. Music. You need to make sure your package is sealed tightly and ready for a longer trip and more handling, 2. So, to avoid refunds, always describe your items fully in your product description. I sold 2 of the exact same things for the same price to different people. Thats it, youve successfully listed your first item on Depop! Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item.
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